Refund Policy
At Linksly, we aim to deliver high-quality SEO services to meet your business needs. This Refund Policy outlines the terms and conditions under which we offer refunds, cancellations, and the handling of promotional services.
Eligibility for Refunds
We believe in the value of our annual subscription plans and offer a risk-free trial period to ensure your satisfaction:- Annual Plans: If you cancel within 30 days of purchase, you are eligible for a full refund.
- After 30 days, annual plans become non-refundable for the remainder of the subscription period.
- Monthly Plans: Due to their shorter billing cycles, monthly plans are non-refundable. However, you may cancel at any time during the current billing cycle, and your plan will not renew for the following month.
Cancellation Process
If you wish to cancel your annual or monthly plan:- Log in to your Linksly.cc account and navigate to the "Account Settings" or "Billing" section.
- Follow the prompts to initiate cancellation.
- Once cancellation is complete, you will receive a confirmation email verifying the change in your account status.
Processing Refunds
For eligible refunds:- We aim to process refunds as promptly as possible, typically within 5-10 business days.
- Refunds will be issued using the original payment method. If that method is no longer available, we may request additional details to complete the refund.
- Once processed, you will receive a confirmation email. The time it takes for the refunded amount to appear in your account may vary depending on your financial institution.
Promotional and Free Services
From time to time, we may offer complimentary services or special promotions included with your paid plan:- Any free services or promotional offers associated with an annual plan will be discontinued if the plan is canceled, regardless of whether you are within the 30-day risk-free period.
- Any free services included as part of a monthly plan will be discontinued immediately upon cancellation of that monthly plan.
Exceptional Circumstances
Although our policy is designed to be clear and consistent, we understand that unique situations may arise:- In exceptional circumstances, we may consider issuing a partial or full refund outside of the stated terms on a case-by-case basis.
- Please contact our support team with any extenuating circumstances, and we will review your request promptly.
Changes to This Refund Policy
We may update this Refund Policy to reflect changes in our services, legal obligations, or industry best practices:- Any significant modifications will be communicated on our website or via email notifications.
- We encourage you to review this policy periodically to stay informed about our refund and cancellation procedures.
Contact Us
If you have questions, concerns, or would like to request a refund, please reach out to us:- Email: info@linksly.cc
- Address: Linksly SEO | A division of Design Monkey HQ Inc. | 2967 Dundas St. W, Suite 1023, Toronto, Ontario, Canada, M6P 1Z2
- Support Portal: https://linksly.cc/support/
This policy is effective Last Updated: December 5th, 2024